1. Introduction

These Terms & Conditions ("Terms") govern your use of www.ekohotels.com (the "Website"), which is operated by Eko Hotels Limited ("Eko Hotels & Suites", "we", "us", "our").

2. Acceptance of Terms

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website. When you make a reservation or purchase a service, the specific terms shown at that point also apply, and if they conflict with these Terms, the specific terms prevail for that transaction.

3. About Eko Hotels & Suites

Eko Hotels & Suites operates hotels, restaurants, meeting and event venues and related facilities in Lagos, Nigeria. Our registered address is Plot 1415, Adetokunbo Ademola Street, Victoria Island, Lagos, Nigeria.

4. Website Use

You may use the Website for personal and lawful purposes, including viewing information about our hotels and services and making reservations and enquiries. You must not use the Website in any way that breaches these Terms or any applicable law.

5. Accuracy and Availability of Information

The content of the Website is for general information only and may change without notice. We take reasonable care to keep it accurate, but we do not guarantee that it is complete, current or free from errors. Images are for illustration only. Facilities, services, menus and opening hours may vary and are subject to availability. We may suspend, withdraw or change all or part of the Website without notice.

6. Reservations and Bookings

Reservations may be made through the Website's online booking platform, by telephone, by email or through authorised third parties. A reservation is confirmed only when you receive a booking confirmation. The rate conditions, guarantee requirements and other terms that apply to your booking are those shown during the booking process and in your booking confirmation. You are responsible for ensuring that the details you provide are accurate and complete.

7. Rates, Taxes and Charges

Rates are subject to availability. Applicable taxes, service charges and other charges are those shown during the booking process or in your booking confirmation.

8. Payments

Payments, deposits and guarantees are processed in accordance with the terms shown during the booking process or as agreed with us in writing. Online payments are processed by third-party booking and payment service providers.

9. Amendments, Cancellations, Refunds and No-Shows

Amendment, cancellation, refund and no-show conditions depend on the rate and service booked. The conditions that apply to your booking are those shown during the booking process and in your booking confirmation.

10. Check-In and Check-Out

Check-in and check-out times, identification requirements and any deposit requirements are as stated in your booking confirmation or as advised by the hotel.

11. Promotions and Special Offers

Promotions and special offers are subject to their own terms, availability and validity periods, as stated with each offer. Unless expressly stated, offers cannot be combined with other offers.

12. Dining, Meetings, Events and Other Services

Enquiries and reservation requests for dining, meetings, events, weddings, spa, recreation and other services submitted through the Website are not confirmed until we confirm them. Events and group bookings are governed by the separate contract or written terms agreed with you.

13. Third-Party Reservation and Payment Platforms

Some services on or linked from the Website are provided by third parties, including our online booking platform, payment providers, chat service, and ticketing and delivery platforms. Your use of those services is subject to the third party's own terms and privacy notice. To the extent permitted by law, we are not responsible for third-party platforms that we do not control.

14. Intellectual Property

The Website and its content, including text, design, layout, graphics, photographs, logos and trade marks, are owned by or licensed to Eko Hotels & Suites. You may view and print pages for personal, non-commercial use. Any other reproduction, distribution or use requires our prior written permission.

15. Prohibited Use

You must not:

• use the Website for any unlawful, fraudulent or harmful purpose;
• make false or speculative reservations;
• attempt to gain unauthorised access to the Website, its servers or any connected systems;
• introduce viruses or other malicious code, or interfere with the operation or security of the Website; or
• copy, scrape or reproduce Website content other than as permitted by these Terms.

Unauthorised use of the Website may give rise to a claim for damages and may be a criminal offence.

16. External Links

The Website may contain links to other websites for your convenience. We do not control and are not responsible for the content of those websites, and a link does not mean that we endorse the linked website.

17. Limitation of Liability

You use the Website and its information at your own risk. To the fullest extent permitted by law, we exclude liability for any loss or damage arising from the use of, or inability to use, the Website or from reliance on its content. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Nigerian law.

18. Force Majeure

We are not liable for any failure or delay in performing our obligations that is caused by events beyond our reasonable control.

19. Privacy and Cookies

We process personal data in accordance with our Privacy Notice, and we use cookies and similar technologies as described in our Cookie Policy. Non-essential technologies are used only with your consent, and you can manage your choices at any time through Cookie Settings in the website footer.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute arising from them.

21. Amendments

We may update these Terms from time to time. The version published on the Website, with its effective date, applies to your use of the Website.

22. Contact

For questions about these Terms, please contact:

For privacy matters, please see the contact details in our Privacy Notice.